The other day I had to sit and watch a group talk about a problem. This problem involved an airline that had an important situation happen to their company. Many customers were very unhappy with their business and the way they handled things. This group was very interested in their problem and very good solutions. Even though this group was just formed a week ago, they still managed to communicate as if they knew everything about one another. They found their main solution quickly and were done discussing within 10 minutes. Getting to know your group members and their roles within the group enables you to conduct a productive meeting.
Jeff Lindsay
when do we work in small groups?
15 years ago
Good observation - especially on what helps to produce a productive meeting.
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